Wipro Careers Early Entry Level Fresher Hiring: Wipro is looking for fresher student for the Profile of Process Associate. If you want to work in West Bengal location and Interested for the required for profile. You can apply for the Process Associate Job.
Wipro Careers West Bengal Job Opening-Description:
| Company Website: | Wipro Careers Job Portal link |
| Job Type: | Full-Time |
| Hire Type: | Process Associate |
Wipro Careers Fresher Job: Hi Students, if you are recent graduate and want to work in Big Companies then you have to skill your knowledge on cutting edge tool & software.
Interested and Eligible candidate can apply for the above profile. You have to read the article carefully before apply the profile. There are eligibility criteria, skills required for the required profile, experience or fresher, location, and etc.
Candidate can apply for the profile of Process Associate. The apply link is below the article. You have to fill all the required area and submit carefully. Please, submit your working mobile number and email id because you will get the response back from company in the registered email id.
Wipro Entry Level West Bengal Fresher Job Vacancy Update:
| Company Name: | Wipro |
| Job Profile: | Process Associate |
| Job Location: | West Bengal |
| Experienced Required: | Fresher |
Seekajob is a job portal site. It will provide you latest job information like Off Campus Drive, Internship, On Campus Drive, and etc.
Wipro Careers is hiring Process Associate for the West Bengal location. If you are looking job in West Bengal then It is good opportunity for you. Please check all the eligibility criteria and apply though the original Wipro Careers Job Portal.
In this article, you will get the online apply link of Wipro Careers. You have to create an account on Wipro Job Portal with email id and other social media platform because if you are selected for the required profile then they will send the email for further rounds so keep check your registered email id.
Job Description:
Job Description
Experience Profile Education Requirements
Role Offshore Staff Offshore Staff
Associate Fresher or Experience
Strong aptitude for learning system software and product specific information
Strong analytical skills
Good English Comprehension skills
Ability to multitask with Keyboard shortcut skills
Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
Should be comfortable working in 24/7 shifts as per the business requirement Under Graduate/ Graduate Degree – Business or any discipline
B.SC IT,MBA,BE not eligible to apply
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Do
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
How to apply for Wipro Careers Fresher Job for Process Associate?
Online Apply Link of Wipro West Bengal Job: Click Here