Tesla Careers USA Job 21 Hiring IT Field Services Administrator Austin, Texas

Tesla Recruitment Drive: Tesla Careers USA Job 21 & Job Opportunity for the position of IT Field Services Administrator at Austin, Texas

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Job Description for Tesla Careers USA Job Hiring IT Field Services Administrator

The IT Field Services Administrator – IT Operations, ensures smooth and consistent sustaining of IT systems and operations of Tesla field-based sales, service centers, offices, or manufacturing facilities in the North America region. This role requires strong technical knowledge at both the network and server levels. A successful candidate will seamlessly blend technical experience, exceptional interpersonal communication skills, project management and a commitment to drive implementations to a successful conclusion. The candidate is expected to be based in Austin Texas, Buffalo New York or Atlanta Georgia with frequent travel to Tesla’s field sites throughout North America.What You’ll Do

·       Manage the implementation of Tesla’s IT infrastructure at new Sales, Service, Delivery and Collision centers across North America.

·       Manage the upgrade of Tesla’s IT infrastructure at existing Sales, Service, Delivery and Collision centers across North America, also called a network refresh.

·       Proactively ensure the highest levels of systems and infrastructure availability in Tesla Centers.

·       Create and publish Site IT Support documentation for the IT Field Services Support team.

·       Participate in the design and implementation of data networks, telephony, and operational support systems.

·       Implement and troubleshoot wired and wireless networks.

·       Proactively identify customer or site issues and address in advance of service disruptions.

·       Ability to effectively manage, maintain and coordinate multiple critical and high-visibility projects simultaneously.

·       Develop and maintain relationships with our business partners, vendors and contractors.

·       Understanding project requirements and developing project plans to deliver on time through collaboration with different teams within Tesla.

·       Document and track project status through collaboration tools and ticketing systems.

·       Ensure design, install, and workmanship at each project adheres to Tesla standards.

·       Setup and run regular meetings with both internal and external parties for each deployment project

Job Requirements for Tesla

·       Bachelor’s Degree in Computer Science, Networking, Information Systems or equivalent training/experience in IT infrastructure deployments.

·       Minimum of five years’ experience with network, IT infrastructure, desktop, and software support.

·       Experience in building remote retail, service or business office sites as part of an overall larger enterprise organization.

·       Ability to travel quickly and frequently (20- 30%) as needed to domestic and sometimes global sites.

·       Strong knowledge of backend Microsoft environments (Active Directory, Intune, SCCM, etc.) to support configuration, management, and troubleshooting of all IT equipment used at a site.

·       Ability to assess and prioritize issues and effectively communicate corrective plans to stakeholders directly or via presentation.

·       Excellent understanding of Windows and Linux networking components including, TCP/IP, DNS, DHCP, OSI model, etc.

·       Experience with the following: SCCM, MDM, VoIP, Juniper, Cisco Meraki, Aruba, LogMeIn, IR Touchscreens, PowerShell is a plus.

·       Excellent communications and documentation skills.

·       Ability to work effectively in a fast-growing team environment.

·       Positive attitude and strong attention to detail.

·       Strong Project Management experience is a necessity.

·       Experience with JIRA and Confluence is desirable.

·       Certifications such as MCSE, or CCNA is a plus.

How to apply for Tesla Jobs USA for position IT Field Services Administrator?

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