Mphasis Careers Off Campus Fresher Recruitment Drive 2026: Mphasis is looking for fresher student for the Profile of Junior Service Desk Associate. If you want to work in Mangalore location and Interested for the required for profile. You can apply for the Junior Service Desk Associate Job.
Mphasis Off Campus Fresher Hiring 2026-Description:
| Company Website: | Mphasis Careers |
| Last date to apply for Mphasis | As soon as possible |
| Job Type: | Full-Time |
| Salary or Package of Mphasis | As per the Industry |
| Hire Type: | Junior Service Desk Associate |
Mphasis Careers Fresher Job: Hi Students, if you are recent graduate and want to work in Big Companies then you have to skill your knowledge on cutting edge tool & Junior Service Desk Associate.
Interested and Eligible candidate can apply for the above profile. You have to read the article carefully before apply the profile. There are eligibility criteria, skills required for the required profile, experience or fresher, location, and etc.
Candidate can apply for the profile of Junior Service Desk Associate. The apply link is below the article. You have to fill all the required area and submit carefully. Please, submit your working mobile number and email id because you will get the response back from company in the registered email id.
Mphasis Entry Level Mangalore Fresher Job Vacancy 2026 Update:
| Company Name: | Mphasis |
| Job Profile: | Junior Service Desk Associate |
| Job Location: | Mangalore |
| Experienced Required: | Fresher |
Seekajob is a job portal site. It will provide you latest job information like Off Campus Drive, Internship, On Campus Drive, and etc.
Mphasis Careers is hiring Junior Service Desk Associate for the Mangalore location. If you are looking job in Mangalore then It is good opportunity for you. Please check all the eligibility criteria and apply though the original Mphasis Careers Job Portal.
In this article, you will get the online apply link of Mphasis Careers. You have to create an account on Mphasis Job Portal with email id and other social media platform because if you are selected for the required profile then they will send the email for further rounds so keep check your registered email id.
Responsibilities:
- Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
- Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information.
- Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information through communication tools provided by the client.
- Meet and improve schedule guidelines (log in, breaks, avail and on call handling time..etc)
- Demonstrate reliable attendance to avoid additional stress to team members, logging in and being available at the start of scheduled shift.
- Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
- Utilize resources to manage transactions, escalating issues appropriately.
- Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
- Maintain a comprehensive understanding of account goals and processes by retaining information, asking questions, understanding SLA’s and account expectations.
- Display professional, positive, and courteous phone etiquette.
- Resolve caller’s issue accurately and efficiently to minimize call backs.
- Understand and proactively addresses user’s concerns, identifying the root of the issue.
Skills & Qualifications:
- Excellent Verbal and Written Communication and Customer Support Skills
- Freshers/ candidates with domestic BPO experience, 0-6 months experience preferred
- Fair understanding of android and iOS phones is preferred
- Should be ready to work in US shifts hours; 9 hour where the work window may vary between 6 pm to 6 am (India time) and on Indian Holidays
- Computer literate
- Knowledge of Ticketing System experience (ServiceNow, Maximo, Remedy, etc.) is an added advantage
Education:
- High School pass is minimum requirement with Excellent Communication skills
- BSc, B.Com and BA or Diploma holders (12+3 years of education).
How to apply for Mphasis Careers Fresher Job for Junior Service Desk Associate?
Online Apply Link of Mphasis Mangalore Job: Click Here