Mphasis Careers Early Entry Level Fresher Hiring: Mphasis is looking for fresher student for the Profile of Tr Customer Support Officer. If you want to work in Pune location and Interested for the required for profile. You can apply for the Tr Customer Support Officer Job.
Mphasis Careers Pune Job Opening-Description:
| Company Website: | Mphasis Careers Job Portal link |
| Job Type: | Full-Time |
| Hire Type: | Tr Customer Support Officer |
Mphasis Careers Fresher Job: Hi Students, if you are recent graduate and want to work in Big Companies then you have to skill your knowledge on cutting edge tool & software.
Interested and Eligible candidate can apply for the above profile. You have to read the article carefully before apply the profile. There are eligibility criteria, skills required for the required profile, experience or fresher, location, and etc.
Candidate can apply for the profile of Tr Customer Support Officer. The apply link is below the article. You have to fill all the required area and submit carefully. Please, submit your working mobile number and email id because you will get the response back from company in the registered email id.
Mphasis Entry Level Pune Fresher Job Vacancy Update:
| Company Name: | Mphasis |
| Job Profile: | Tr Customer Support Officer |
| Job Location: | Pune |
| Experienced Required: | Fresher |
Seekajob is a job portal site. It will provide you latest job information like Off Campus Drive, Internship, On Campus Drive, and etc.
Mphasis Careers is hiring Tr Customer Support Officer for the Pune location. If you are looking job in Pune then It is good opportunity for you. Please check all the eligibility criteria and apply though the original Mphasis Careers Job Portal.
In this article, you will get the online apply link of Mphasis Careers. You have to create an account on Mphasis Job Portal with email id and other social media platform because if you are selected for the required profile then they will send the email for further rounds so keep check your registered email id.
Role: Customer Support Officer – BPO
Location: Pune/Mangalore
Who are we looking for?
- Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry
- Analytical skills
Technical Skills:
- Operating the computer- Intermediate
- MS Office – Intermediate
- Avaya/Phone Operating skills – Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Typing Speed 30 WPM
Process Skills:
- Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
Behavioral Skills:
- Positive energy
- Positive attitude
- Self learner
Qualification:
- Any Graduate, Freshers can apply
What’s in for you?
- At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
- With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
- You get an open and transparent culture along with freedom to experimentation and innovation
How to apply for Mphasis Careers Fresher Job for Tr Customer Support Officer?
Online Apply Link of Mphasis Pune Job: Click Here