Infosys Walk-in Drive for Service Desk Process at Pune: It is great opportunity for applicants, who are looking for Infosys Service Desk Process in Pune location.
Interested applicants can apply for the recruitment drive of Infosys Service Desk Process and register through the given below link. The detailed eligibility criteria and the application process of Infosys Service Desk Process details are given below.
Here, you will get the information about the recruitment of Infosys Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Infosys Service Desk Process opening in Pune location.
Job Summary of Infosys Jobs & Careers Hiring for Service Desk Process:
Name of Company: Infosys
Location: Pune
Profile: Service Desk Process
Infosys Service Desk Process Recruitment Drive-Details:
Greeting from Infosys BPM Ltd.,
“We are hiring for Service desk and Customer Service skill and please walk-in for interview on 29th & 30th June 2022 at Pune”
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/joblist?companyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect-121907
Interview details
Interview Date: 29th & 30th June 2022 (Wednesday & Thurs Day)
Interview Time: 10 AM till 12.30 PM
Interview Venue:
Pune Hinjewadi Venue::
Plot No. 1, Pune, Phase 1, Building-1 CR1 & CR-2 Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjawadi, Pune,
Maharashtra 411057
Things to remember while entering the campus
ü Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
ü would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
ü Please wear masks, & follow Covid protocols
ü Documents to Carry:
· Carry 2 Copies of print out your updated resume;
· Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
· All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Title :: Service desk and Customer Service
Job Location: Bangalore & Pune
Qualification:
· CS Roles:: Any graduate with 15years of formal education
· SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shift and Venue Details:
· Shifts : 24*7
· Experience : 0 to 4 years of Experience
Job Description::
· Excellent communication skills to attend/resolve client issues on calls/chat/mail.
· knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
· Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
· General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
· Productivity applications like Microsoft office tools.
· Open to work in 24*7 and work from office environment
· Analytical problem solvers who will understand issues and to resolve customer issues
· Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
· Being proactive and show the utmost respect for customer’s time
· Good time management, ensuring all contacts with customers add value
· Work from Office
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
This notification is for the recruitment of Service Desk Process from Infosys. You can apply through the given link for the profile of the Service Desk Process.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep checking your Mailbox for the next round details once CV is shortlisted.
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How to apply Infosys Recruitment Drive for the role of Service Desk Process?
Apply Link/Registration Link of Infosys Job & Careers & for More Details: Click Here