Deloitte Careers Business Technology Analyst-L1/L2 Production Support: BE/B.Tech/B.Com/MBA:1-2 years of relevant experience in the Product support model

Deloitte Careers Business Technology Analyst-L1/L2 Production Support Job Opportunity: It is great opportunity for applicants, who are looking for Deloitte BTA-L1/L2 Production Support in Multiples location.

Interested applicants can apply for the recruitment drive of Deloitte BTA-L1/L2 Production Support and register through the given below link. The detailed eligibility criteria and the application process of Deloitte BTA-L1/L2 Production Support details are given below.

Here, you will get the information about the recruitment of Deloitte Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.

Job seekers are advised to read all the details before making online applications for Deloitte BTA-L1/L2 Production Support opening in Multiples location.

Job Summary of Deloitte Jobs & Careers Hiring for BTA-L1/L2 Production Support:

Name of Company: Deloitte

Location: Multiples

Profile: BTA-L1/L2 Production Support

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Deloitte BTA-L1/L2 Production Support Recruitment Drive-Details:

Job purpose:

This is an entry level position and you will be responsible for working with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s). Our applications are used by Deloitte’s Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools.

Key job responsibilities:

• Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compliance tools.

• Identify gaps and determine solutions to drive efficiency. 

• Utilize applications such as MS Excel, MS Power Point to generate metrics and develop actionable recommendations

• Provides support to engagement teams or management by collecting and analyzing data and reporting results based on the needs of end users/client teams.

• Gain exposure to some of the complex tasks within the job function

• Participate in requirements gathering, requirements review sessions

• Work with Product manager to facilitate release testing

Education/Background:

College coursework:  BE/B.Tech/B.Com/MBA

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Key skills desired 

• 1-2 years of relevant experience in Product support model 

• Proficiency with MS Excel, MS Power Point

• Good hands-on experience working in SQL Server and understand table structure

• Ability to understand or read SQL ER diagrams

• Basic knowledge on SSRS jobs, API Integration, & Cloud Platform 

• Excellent written and oral communication skills 

• Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules

• Self-starter with solid analytical and problem-solving skills

• High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment 

• Ability to integrate rapidly with existing team

• Good personal organizational skills

• Ability to interact with individuals at all levels of the organization

• Strong commitment to customer service

• Understanding of SDLC (Safe Methodology) Preferred

• Basic skill on XML, XSLT preferred

This notification is for the recruitment of BTA-L1/L2 Production Support from Deloitte. You can apply through the given link for the profile of the BTA-L1/L2 Production Support.

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How to apply Deloitte Recruitment Drive for the role of BTA-L1/L2 Production Support?

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