IBM Job Opening for Technical Support Engineer: It is great opportunity for applicants looking for IBM Technical Support Engineer Jobs.
Interested candidates can apply for the recruitment drive of IBM and register through the given link. The detailed eligibility criteria and the application process of IBM are given below.
Here, you will get the information about the recruitment of IBM Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for IBM Off Campus drive Technical Support Engineer Job opening at the Pune location.
Job Summary of IBM Jobs & Careers Hiring for Technical Support Engineer:
Name of Company: IBM
Location: Pune
Profile: Technical Support Engineer
IBM Technical Support Engineer Recruitment Drive-Details:
Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities
- Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
- Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
- Install and maintain virtual servers, software, to replicate customer reported issues, and install security patches and updates when necessary.
- Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
- Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.
- Develop training technical notes and troubleshooting procedures to help customer’s support personnel interact properly with software.
- Create and implement new processes to improve efficiency and customer satisfaction.
- Help team members in the capacity of a senior engineer in problem solving and guidance as required.
Required Technical and Professional Expertise
- 0-6 years of progressive IT experience and customer service.
- Good hands-on experience with Linux operating systems (Red Hat Preferred)
- Ability to diagnose and troubleshoot complex technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Windows Admin
Preferred Technical and Professional Expertise
- Certification in Red Hat OS is preferred
This notification is for the recruitment of Technical Support Engineer from IBM. You can apply through the given link for the profile of the Technical Support Engineer.
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How to apply IBM Off Campus Recruitment Drive for the role of Technical Support Engineer?
Apply Link/Registration Link of IBM Job & Careers at the Pune location & for More Details: Click Here