HCL freshers hiring Customer Service Representative

HCL Off Campus Recruitment Drive 2024: HCL Careers & Job Opportunity for the position of Customer Service Representative at the Noida location.

Here, Job Seekers will get the details about the recruitment of HCL off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for HCL Customer Service Representative Job Opening at Noida location.

Overview of HCL Off Campus Drive 2024:

Company Name:HCL
Job Profile:Customer Service Representative
Required:Freshers & Experience
Job Location:Noida
Last date to apply:ASAP

HCL Off Campus 2024 Drive:

Walk-In Drive for Customer Support Executive – HCLTech

Profile – Voice, customer service.

HCL Tech Hiring for UK / US Voice Process – 10th April 2024 Walk in directly.

Designation: Customer Care Representative

Any Grad/UG can apply (No Regular Students / No Law Graduate)

Fresher’s Salary: Up to 2.65 LPA

Age Criteria: – 18 Years to 32 Years

Interview Location: – HCL Technologies: – A-8 & 9, Sector 60, Noida, Uttar Pradesh -201309

Work Location: Noida Sec-144 / Noida Sec 126

Two Ways Cabs Available

Walk-in Date- – 10th-April-2024

Timing- 11am-4pm

Job Description – Contact Centre Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.

Work Experience & Qualification criteria:

  • Excellent communication skills – both verbal and written – with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security – proprietary data of customers

Contact Person- Priyanka Shastri /Shivangi Sharma

Contact No.: – 8076024891 /9717105994

(Priyanka.shastri@hcl.com)/ (Shivangi.sh@hcl.com)

This notification is for the recruitment of Customer Service Representative from HCL. You can apply through the given link for the profile of the Customer Service Representative.

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How to apply HCL Off Campus Recruitment Drive for 2024?

Apply Link HCL Off Campus 2024 Job: Click Here