Ericsson is hiring for the role of Specialist in Noida location. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below (For More Job update: Jobsmela).
Job Summary of Ericsson:
Company Name: Ericsson
Location: Noida
Job Role: Specialist
Our Exciting Opportunity
As the NOC Specialist, you will take ownership of the customer relationship, and will ensure the accurate and accurate delivery of services as specified in the ADM contracts and frame agreement!
- We believe in trust– we trust each other to do the right things.
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
- We believe in sharing our insights and helping one another to build an even better user plane.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
You Will
- Ensures proactive and reactive management of Operations
- Ensures the team delivers consistent and high-quality practices
- Acts as the point of contact for fault management partner concern, providing direction for fault resolution and/ or partner concern into support teams
- Assist in innovating, developing, and driving best-practice delivery and assurance governance processes
- Co-ordination of Customer Happiness Surveys, Customer Experience Management measurements, or similar
- Monitors and interprets team and system performance to resolve success and implements improvements when possible and/ or makes appropriate recommendations for improvements
To Be Successful In The Role You Must Have
- Extensive experience in operational management
- Exposure of globally distributed delivery setup or Global accounts.
- Knowledge of Telecom Technologies like 2G, 3G,4G, RAN, Transmission, IN, VAS, BSS, OSS, IMS, Core,IOT, Wireline and IP Technologies
- Good people leadership skills including communication and conflict resolution
- Demonstrable experience of planning, prioritization and issue
- Ability to learn and understand technologies outside of core skill set
- Consistent track record of management of people and Ability to Manage 24*7 Shifts
- Record of leadership and operational delivery support in a telecommunications/IS/IT industry
- Experience in Process Management, Preventive Maintenance, Problem Management and Incident Management
- PMP Certification, ITIL Foundation Certification etc. are meritorious.
- Should be a self-learner, self-motivated, teammate & a problem solver
Education
Qualification: B.Tech or B.E
Minimum years of relevant experience: Min 8 years
How to Apply Ericsson for the role of Specialist?
Apply Link of Ericsson & For More Details: Click Here
For More Job Update:
This notification is for the recruitment of Specialist from Ericsson. You can apply through the given link for the profile of the Specialist.