DXC Technology is hiring Technical Voice Support: It is great opportunity for applicants, who are looking for DXC Technology Technical Voice Support in Bangalore location.
Interested applicants can apply for the recruitment drive of DXC Technology Technical Voice Support and register through the given below link. The detailed eligibility criteria and the application process of DXC Technology Technical Voice Support details are given below.
Here, you will get the information about the recruitment of DXC Technology Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for DXC Technology Technical Voice Support opening in Bangalore location.
Job Summary of DXC Technology Jobs & Careers Hiring for Technical Voice Support:
Name of Company: DXC Technology
Location: Bangalore
Profile: Technical Voice Support
Experience: 0-2 Years
Read More: NTT is hiring Graduate Trainee
DXC Technology Technical Voice Support Recruitment Drive-Details:
Essential Job Functions
- Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame.
- Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
Basic Qualifications
- High school diploma or G.E.D.
- One or more years of technical training in computer support preferred
- Two or more years of technical or customer support experience
- Experience working with company products and operating systems
- Experience with solving computer related problems
- Experience working with company escalation policy
Other Qualifications
- Interpersonal skills to interact with customers and team members
- Good communication skills
- Organization skills to balance and prioritize work
- Analytical and problem solving skills
- Ability to work in a team environment
Work Environment
- Office environment
- May require shift work
This notification is for the recruitment of Technical Voice Support from DXC Technology. You can apply through the given link for the profile of the Technical Voice Support.
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How to apply DXC Technology Recruitment Drive for the role of Technical Voice Support?
Apply Link/Registration Link of DXC Technology Job & Careers & for More Details: Click Here