Accenture Off Campus hiring 2021: Accenture Careers & Job Opportunity for the position of New Associate-Query Management at the Chennai location. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of Accenture Off Campus hiring such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture New Associate-Query Management Job Opening at Chennai location.
Overview of Accenture Careers 2021 hiring New Associate-Query Management:
Qualifications: Any Graduation
Skill required: Query Management – Service Desk
Designation: Management Level – New Associate
Job Profile: New Associate-Query Management
Experience Required: 0- 1 Year
Job Location: Chennai
Job Description of Accenture Off Campus hiring 2021:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
This role is aligned to our Service Desk team which is responsible for on providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact (“SPOC”) to meet the communication needs of both users and clients, and to satisfy both customers and clients.
What are we looking for?
We are looking for individuals who have the following skillset:
- Data Reporting
- Written and verbal communication
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
This notification is for the recruitment of New Associate-Query Management from Accenture. You can apply through the given link for the profile of the New Associate-Query Management.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Seekajob platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply Accenture Recruitment Drive 2021 for the role of New Associate-Query Management?
Apply Link/Registration Link of Accenture 2021 Fresher & Experience Jobs at Chennai location & for More Details: Click Here